OUR WARRANTIES

 
100% SECURE PAYMENT 

You can pay for your order online with complete peace of mind. There are two payment methods for you to choose from :

PAYBOX
The security of your transactions is guaranteed by Paybox, a secure online payment solution for safe shopping. Paybox has sole access to your financial details; no confidential data travel through the Princessetam.tam website.
> You can pay by debit card, Visa or Mastercard.

Paypal
Princessetam.tam also gives you the option to use PayPal to pay for your purchases.
PayPal is a secure payment method which allows you to make payments online without needing to enter your credit card number.
All you need is an email address and a PayPal password.
> Find out more about PayPal

DELIVERY TIMES AND ORDER TRACKING 

For every order placed on www.princessetamtam.com, we promise to prepare your order for shipping within 24 hours to 48 hours.

Princessetam.tam delivers to UK. We have selected the transport services with the best track record to deliver your orders in the best conditions, anywhere in UK. You can track the status of your order at any time by accessing the ‘Order Tracking’ section.

The rates and specify that apply according to each delivery service are as follows :

 

UK
Princessetam.tam has chosen UPS to deliver its packages in UK. The cost of the service is set according to the delivery country, and delivery is guaranteed within 10 working days (deliveries from Monday to Saturday).
> Visit the UPS website

MONEY BACK GUARANTEE 

Our articles are carefully crafted to bring you complete satisfaction.

Should this fail to be the case, you may return your items within 30 days of receipt and request an exchange, a credit note or a refund, without prejudice to the 7 day cancellation period to which you are entitled as per the terms set forth by the Law.

You will find on your online account a return slip with the necessary instructions to print, fill in and return with your parcel.

If no box is ticked off, Princesse tam.tam will issue a credit note for the corresponding amount.

Careful ! Only one request can be done on a return, you cannot ask for an exchange + a refund on the same return.

 

Free shipping for 

SITE www.princessetamtam.eu

Free Colissimo delivery, courtesy of Princessetam.tam, for all orders over

130€. You will not be required to take any action in this case, and shipping costs will automatically be set to 0€.

SITE www.princessetamtam.co.uk

Free UPS delivery, courtesy of Princessetam.tam, for all orders over £105. You will not be required to take any action in this case, and shipping costs will automatically be set to £0.